I like to use the analogy of chocolate to compare Mike Balter friction mallets with Bear Love friction mallets.
Everyone loves Easter Bunny chocolate. It is fun and yummy... and very affordable. That is how I describe the Mike Balter gong friction mallets. They make fun whale sounds, other sounds and they are inexpensive.
Bear Love friction mallets are like the luxurious chocolate truffles made by hand. Smooth, creamy and very expensive.... but oh so worth every penny.
Bear Love mallets create a smooth rich tone.
Both kinds of chocolate are great, just as both kinds of friction mallets are great.
They just create different qualities of sound.
Our Guarantee
We want you to be 100% satisfied with your purchase.
If for some reason you are not happy, please call us. We want you to love what you buy, and we are happy to work with you to find the perfect item.
If you want to return or exchange an item, and it is in perfect condition, just give us a call. Shipping is at your expense. It must arrive to us in the same condition as when it was shipped out. Once we have received your returned item, and have inspected it, we will issue a full refund.
SHIPPING RATES
Shipping in Canada
We can pack several items into one box. For orders under $250, shipping is $23
Free shipping on orders over $250 (Gongs are not eligible for free shipping)
Shipping to the USA
Shipping to the USA varies from state to state and can range from $23 and up. Please call or send us your town, state and zip code and we will give you an accurate rate.
Refund policy
PRODUCTS: We want you to be 100% satisfied with your purchase, we are happy to work with you to find the perfect item.
If for some reason you are not happy, please call us within 30 days.
If, within the 30 days, you want to exchange an item we will give you full credit towards other products. However, If you wish to do a full return, there is a 15% restocking fee. The item must be returned in the same condition you purchased it.
Shipping is at your expense. It must arrive to us in the same condition as when it was shipped out. Once we have received your returned item, and have inspected it, we will issue a a refund minus the restocking fee and any costs that we incurred to ship the instrument to you.
WORKSHOPS: Our workshops typically sell out quickly. Therefore, we can only offer a refund on tickets if we can fill your spot with someone from the waitlist. Please note that if you cancel at the last minute, it may be difficult for us to find a replacement. Additionally, if you purchase a ticket and do not attend, no refund will be available.
Shipping Rates
We are shipping from Ontario, Canada.
Please see our FAQ for shipping rates and information.
